Mars parrot drone11/21/2023 Unfortunately this doesn't work for me as even though i attempted to install the update it hasn't registered as it being updated, resulting in it thinking its already at its original setting, but i also cant re-install the update as obviously parts of the installation have worked and its picking up on the computer that there is a problem.īack to trying to find answers. in there is all your drones setting, and if any of them can be reset there is an circular arrow in the top right hand corner that should do exactly that. swipe left to bring up the menu, then scroll down to settings and tap it. I've had a problem installing the update and haven't even had the opportunity to fly mine around before it has problems.īut in the process of researching for ways to reset the drone so i can try the update again, i found in one of the user manuals that you can reset the drone via the app. He takes his time and goes out of his way for people. ![]() He is an avid drone enthusiast and owns over 10-20 drones. There is a customer service guy named Lawrence B (call sign) gator. ![]() My recommendation is to keep cool, use persuasive talk and provide everything they ask add much as you can and you will get results. She replied on we are going to send thou a free one to replace it. After one week a lady contacted me and said I'm taking over your claim, did you find a receipt? I says no, and it's too bad cause this was my 2nd drone and I would have been a life customer. Well I never got back to them, just have up. The initial answer was no sorry can't help you. ![]() One of them was provide a receipt, which I didn't have. I called parrot and they had a list of things I needed to email in to them in order to get a resolution. I had my bebop2 or on a flight plan and it never came back.
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